desktop support specialist salary


If you want to control the computer remotely, both from the local network and from anywhere in the world (for example, you can work with programs, files and network resources of a working computer from a home computer in the same way as in an office).Of course, for these purposes, you can use third-party remote access programs, such as TeamViewer, Ammyy Admin, VNC Connect and others. But often these programs require confirmation of access on the side of the remote computer, they are not suitable for simultaneous parallel use of the computer by several users, and still work more slowly than the remote desktop. Therefore, such programs are more suitable for remote assistance or maintenance, but not for everyday work.

It is also very convenient to use the remote desktop for users to work with certain programs. For example, if you need to demonstrate to a far away user the operation of a program (provide the opportunity for demo access for testing). Or, for example, in your office there is only one powerful computer on which the demanding program is installed. On other weak computers, it slows down, and everyone needs access. Then a good solution would be to use a remote desktop: everyone from their “dead” computers connects via RDP to a powerful one and uses the program on it, without interfering with each other.


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